Customer Experience Design

Cashapona help clients throughout all stages of their business and digital roadmap. Shaping the product is our sweet spot, delivered via our Ideation to Scaling approach.

Customer Experience Design By Cashapona

Customer Experience Design focuses on the customer’s interaction with the business at every stage, leveraging human-centered design to gain insights and fresh ideas, user journey mapping to optimize experiences at all touchpoints, and information architecture to illustrate how information flows.

Design Thinking & Research

We help customers innovate, keeping all stakeholders in mind, by identifying the right customer journey map using our Design Thinking workshop and Design research.

- Design Strategy & Thinking
- Human-Centered Design
- User Research & Competitive analysis
- User Journey Map
- Information Architecture

UI Development

We translate UX design into UI components which can be readily integrated with back end services and other external APIs leveraging Java Script, .NET framework, HTML, CSS/SCSS etc.

- Leverage Design Thinking & Research & UX Design
- Graphical User Interface Design leveraging frameworks

UX Design

Leveraging our design research, user interviews, analysis, feedback and usability testing, we create excellent and innovative user experience designs

- Design Thinking, Research,
Human-Centered Design
- User Research & Competitive analysis
- User Journey Map

UX & UI Modernization

We assess and modernize user experience with the latest frameworks to provide a rich user experience for legacy applications."

- Design Thinking & Research
- Assessment from AS-IS to TO-BE Design and Impact
- UX Design
- UI Development

Design Approach

Our Design Expertise