DocuSense powered by GenAI: Enterprise Knowledge Discovery

DocuSense powered by GenAI offers an advanced solution for Enterprise Knowledge Discovery. Leveraging cutting-edge AI technology, DocuSense provides a range of capabilities tailored to streamline information retrieval and enhance user productivity within the enterprise environment.


  • Intelligent Q&A: With AI-driven understanding of document context, users can swiftly navigate through vast repositories of enterprise information, receiving precise answers to queries in real-time.
  • Voice-Activated Search : DocuSense enables effortless access to enterprise data through voice commands, boosting accessibility and convenience for users across the organization.
  • Streamlined File Selection and Querying : Users can easily locate various file types, including PDFs, text documents, local audio and video files, and even YouTube video URLs, simplifying the search process.
  • Transparent Source Display : DocuSense promotes transparency by displaying the top five references alongside hyperlinks, ensuring users have direct access to the sources used, enhancing credibility and trust.
  • Role-Based Access for Document Uploads : Administrators can upload documents based on departmental roles, ensuring users only access relevant information. Search functionalities are tailored to individual roles, ensuring data access privileges are upheld.
  • Summarized Prompt Responses : DocuSense condenses information from multiple sources into summarized answers for various prompts, improving efficiency and clarity in information retrieval.
  • Advanced Conversation AI with Dialogue Management : The solution facilitates seamless interactions with advanced conversation AI and dialogue management, maintaining continuity across different chats and interactions.
  • Language Translation Support : With support for multiple languages, DocuSense ensures language agnosticism for users, enabling access and interaction in their preferred language.

The Solution

DocuSense streamlines knowledge discovery by uploading files to tailored storage, extracting text using specialized readers, and generating transcripts from videos via Whisper. Text and transcripts are segmented, transformed into vectors, and stored in PineCone. A similarity search retrieves top results, passed to OpenAI LLM for precise answers, facilitating seamless knowledge access.

  • Files are initially uploaded to storage, which could be Object, Block, or File storage, depending on the file type.
  • Text extraction is performed using an appropriate file reader corresponding to the file type.
  • Video files are processed by Whisper, extracting the audio and generating a transcript. Initially, Whisper extracts the audio from the video, followed by transcript generation from the audio.
  • Whisper specializes in extracting text from audio files and supports multiple languages.
  • Extracted text and transcripts are segmented into smaller, more manageable chunks.
  • These chunks are then converted into vectors using OpenAI embeddings.
  • The vectorized chunks, accompanied by their metadata, are stored in the PineCone vector database.
  • Utilizing the user’s query, a similarity search is executed within the vector database.
  • The top 5 search results, along with the user’s question, are forwarded to OpenAI LLM.
  • Leveraging the provided context, OpenAI LLM delivers the answer to the user’s question.

PoV on Industry Use Cases of DocuSense

The DocuSense powered by GenAI solution offers a versatile set of capabilities that can be applied across various industries.

Financial Services
  • Compliance and Regulatory Search : Quickly access relevant regulations and compliance documents, ensuring adherence to financial regulations.
  • Customer Support : Provide instant responses to customer queries regarding financial products and services, improving customer satisfaction and retention.
  • Investment Research : Analyze vast amounts of financial data and reports to make informed

Technology and IT

  • Technical Support: Improve IT support services by providing instant answers to technical questions and troubleshooting queries.
  • Knowledge Management: Centralize technical documentation, manuals, and support materials, making them easily accessible to IT staff and end-users.
  • Software Development: Enhance collaboration among software development teams by providing quick access to code repositories, documentation, and development resources.
Healthcare Services
  • Medical Research : Expedite medical research by efficiently searching through vast amounts of medical literature and clinical trial data.
  • Patient Care : Provide healthcare professionals with quick access to medical guidelines, patient records, and treatment protocols, enhancing patient care and safety.
  • Training and Education : Support medical students and professionals with instant access to educational materials and research findings.

Retail & Ecommerce

  • Product Information Retrieval : Enable customers and sales representatives to quickly find detailed product information, specifications, and reviews.
  • Inventory Management : Streamline inventory management processes by efficiently locating product catalogs, stock levels, and supplier information.
  • Customer Service : Enhance customer service by providing instant responses to inquiries about products, orders, and shipping details.
Legal Services
  • Legal Research : Accelerate legal research by efficiently searching through case law, statutes, and legal precedents.
  • Document Management: Organize and manage legal documents, contracts, and agreements with role-based access controls and transparent source display.
  • Litigation Support: Provide lawyers and legal teams with quick access to relevant case documents and evidence, facilitating case preparation and strategy.


  • Research and Study : Assist students and researchers in accessing academic journals, textbooks, and scholarly articles for research and study purposes.
  • Teacher Support : Provide educators with quick access to teaching materials, lesson plans, and educational resources to support classroom instruction.
  • Distance Learning : Facilitate remote learning by providing students with instant access to online courses, tutorials, and educational content.

Value Proposition

  • Efficiency/Productivity Enhancement and Improved Accessibility : Intelligent Q&A and Voice-Activated Search streamline information retrieval processes, saving time and effort for users. Summarized Prompt Responses condense information from multiple sources, enhancing efficiency in decision-making and problem-solving. Streamlined File Selection and Querying Process simplifies document retrieval, making information readily available to users.
  • Enhanced Transparency and Credibility: Transparent Source Display provides visibility into the sources and references used, fostering trust and credibility in the information presented. Role-Based Access for Document Uploads ensures users access relevant and accurate information, enhancing confidence in decision-making.
  • Tailored User Experience : Role-Based Access for Document Uploads and Search functionalities tailored to individual roles ensure users access information pertinent to their responsibilities, improving relevance and usability. Advanced Conversation AI with Dialogue Management facilitates seamless interactions, providing a personalized and engaging user experience.
  • Knowledge Discovery and Decision Support : Intelligent Q&A and Summarized Prompt Responses empower users to quickly find answers and insights from vast repositories of information, facilitating informed decision-making. Language Translation Support breaks down language barriers, enabling users to access and interact with information in their preferred language.
  • Industry-Specific Customization: DocuSense can be customized to align with the specific needs and requirements of various industry domains, ensuring that the solution caters to unique workflows, terminology, and regulations. Customization options may include specialized search filters, domain-specific language models, and pre-configured knowledge bases relevant to the industry.
  • Cost Savings and Resource Optimization: Efficiency gains from streamlined information retrieval processes reduce time and resource expenditures associated with manual searching. Improved decision-making and problem-solving capabilities contribute to cost savings through more informed and effective actions.


Overall, DocuSense powered by GenAI revolutionizes Enterprise Knowledge Discovery, empowering organizations with advanced AI-driven capabilities to efficiently access, manage, and utilize their vast repositories of information. Its adaptability to various industry-specific use cases and user flows, increases the adoption of the solution by enhancing organizational efficiency, decision-making, and competitiveness in an ever-evolving digital landscape. By offering a pre-built accelerator, the solution not only expedites the implementation process but also mitigates associated costs, thus optimizing resource allocation for organizations.