October 2023

Enhancing Customer Experience with GenAI Applications

In this blog, we will explore the creation of GenAI applications that significantly enhance the customer experience by leveraging OpenAI’s Large Language Models (LLMs) through their APIs, as well as key AWS services like Amazon Kendra, AWS Transcribe, and AWS Polly. Additionally, we’ll discuss the pivotal role of AWS S3 and In-Memory Cache for storing indexed data, chat history, and serving the GenAI application’s various functions

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Evolution of Application Integration and API First Approach

Over time, the landscape of application integration has undergone significant changes. We’ve moved from integration within Mainframes to traditional file-based communication to more advanced methods.

In the ever-evolving digital landscape, APIs (Application Programming Interfaces) have become a crucial component in various domains, including e-commerce, banking, social platforms, and enterprise applications, enabling seamless communication between software components and services.

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